Prior to your procedure, the staff of OrthoAtlanta Surgery Center of Austell will contact your insurer to verify benefits specific to your plan. You then will be contacted by our staff to resolve any issues or to inform you of any co-pays, co-insurance, or deductible which will be due on the day of surgery. In most cases, we should be able to estimate the cost of your surgery upfront, and our Business Office staff will help you finalize your financial arrangements before your surgery. Please arrive on the day of surgery prepared to meet any financial responsibility. Patients who do not have insurance coverage will be required to make a payment before the procedure is performed.
Will I receive a bill after my surgery?
You will typically receive at least 3 separate bills for your surgical procedure:
OrthoAtlanta Surgery Center of Austell
• Facility fee for surgery center
• Includes charges for the operating room, recovery room, nursing care, supplies for surgery, and supplies for Anesthesia
• Surgeon’s fee for performing the surgery
Emory Specialty Associates - Anesthesia, LLC
• Anesthesiologist’s fee for providing anesthesia for the procedure
Our Business Office staff will bill all applicable insurances for the surgical services rendered at the surgery center. Once OrthoAtlanta Surgery Center of Austell receives payment from the insurance company, we will bill you for any balance per the insurance Explanation of Benefits (EOB). It is very important that you review your copy of the Explanation of Benefits (EOB) that your insurance carrier sends you.
Who do I contact if I have questions about my insurance coverage?
Your insurance company is your first point of contact to answer any questions you may have about your coverage. If you still have questions, OrthoAtlanta Surgery Center of Austell employs an experienced business staff that will be happy to provide you with as much information as possible. You may contact them at 678-945-8551.
Please refer to our Insurance Information page for a list of insurance plans accepted by OrthoAtlanta Surgery Center of Austell.