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Notice to Our Patients on the Coronavirus Outbreak

As your healthcare provider, we are doing everything we can to ensure the safety of our patients, staff and visitors. From the beginning of the COVID-19 (Coronavirus) outbreak, we’ve been working closely with our partner Piedmont Healthcare, who in turn has been working closely with the Centers for Disease Control and Prevention (CDC), and other agencies to stay up to date with the latest information.

We have implemented visitor restrictions and suspended elective procedures and non-emergent imaging services. We are taking these measures to protect the safety of our patients and our staff.

If you have recently traveled to areas where there are ongoing outbreaks of COVID-19, or if you have had contact with someone who is suspected to have COVID-19, and are experiencing a fever with cough or shortness of breath, please stay home and call Piedmont Healthcare toll-free 1-866-460-1119. This number is available Monday through Friday between 7 a.m. and 7 p.m. 

If you do not have a fever, cough or shortness of breath but have questions about COVID-19 (Coronavirus), please refer to the CDC or Georgia Department of Public Health online resources.

Telehealth Virtual Visits for Existing Patients

For existing patients, Telehealth Virtual Visits are now available for many types of post-op and follow up care. Learn More

Questions about your Piedmont Orthopedics | OrthoAtlanta appointment?

At Piedmont Orthopedics | OrthoAtlanta, we are monitoring COVID-19 closely, including evolving local and state guidelines. As an essential business, we will remain open for emergent and urgent patients. We continue to keep the safety and well-being of our patients, physicians and staff as our highest priority while also remaining here to take care of your needs. 

We have implemented visitor restrictions and suspended elective procedures and non-emergent imaging services. Please note:

-> If you have a fever, respiratory symptoms, or other flu-like symptoms, please contact us to reschedule your appointment. 

-> If you have recently traveled to a Level III country with COVID-19 transmission or anywhere in the US with a known COVID-19 outbreak, please reschedule your appointment.

-> If you have had direct contact or live with someone who has tested laboratory positive, please reschedule your appointment.

-> If you have been tested for COVID-19 and are positive or pending results, you will need to reschedule your appointment. If your results are negative, you may proceed with your appointment.

-> If you have questions about an existing medication, please call your local Piedmont Orthopedics | OrthoAtlanta office.

-> We ask that you only bring essential caretakers/family members to your appointment. If possible, we request that children not come to the clinic at this time unless to receive medical care themselves.

To cancel or change your appointment, please call your local OrthoAtlanta office, or 770-953-6929. We are happy to reschedule your appointment. Telehealth Virtual Visits may be appropriate for many existing patient visits.

 For now, here are some things you should know:

  • According to the CDC: “This is an emerging, rapidly evolving situation and CDC will provide updated information as it becomes available, in addition to updated guidance. CDC is aggressively responding to the global outbreak of COVID-19 and preparing for the potential of community spread in the United States."
  • The CDC is recommending that anyone who has traveled to a Level 3 country – even if they don’t have any symptoms – to self-isolate for 14 days. Instructions for self-isolation are on the CDC website here.

In addition, if you are limiting your exposure to the public or would like to reschedule your appointment for any other reason, we will be happy to do that. If you have questions about an existing medication, call your local OrthoAtlanta office. If you have any other questions about your visit, contact us through the Patient Portal or call your physician’s office directly.

Finally, we all should be vigilant about the spread of germs – especially during cold and flu season. The best ways to protect yourself and those around you are to:

  • Practice Respiratory Etiquette: Cover coughs and sneezes with a tissue, then throw it in the trash can. If you don’t have a tissue, cough or sneeze into your bent elbow.
  • Practice Hand Hygiene: Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with 60% to 95% alcohol.
  • Take Environmental Health Action: Routinely clean frequently touched surfaces and objects like cellphones, keyboards and door knobs.
  • If you have not received a flu shot, while it won’t protect from COVID-19, it is your best protection for the flu. 

Thank you for choosing Piedmont Orthopedics | OrthoAtlanta as your healthcare provider. This situation is changing on an ongoing basis; we will continue to update you as new and pertinent information is available. We are doing all we can to keep you and everyone in our communities safe and healthy.


Your Piedmont Orthopedics | OrthoAtlanta Healthcare Team

Last updated: March 27, 2020

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